REMOTE SUPPORT

 

We offer remote support and upgrades to fit your

schedule and minimize any possible down time.

         "Click To Start A Remote Session"

 

 

 

 

 Support Options 


 Enterprise Support

 

ShoreTel's complete post-implementation support package provides support directly from ShoreTel and includes telephone technical support, software updates, 3 hardware replacement options, Web-based Administrator training, Web-based end user training, as well as access to on-line support resources and tools.

 

 

Partner Support

This support package is available exclusively from your ShoreTel Channel Partner . This provides for local hands-on support from your partner, while relying on ShoreTel to provides backup and escalation resources to ensure a consistently high level of customer satisfaction.