ShoreTel Microsoft UC Integration

Microsoft UC Integration

The demand for more efficient and productive communications has triggered major advances in unified communications (UC), driving the integration of what were once separate silos - information technology, communications, and application software.

The ShoreTel UC system already offers this level of integration with ShoreTel Communicator, but organizations that have already deployed Microsoft Lync may prefer to standardize on that application, rather than force end users to switch.

ilink recognizes that every organization has a different approach and a unique roadmap for UC. As a result, no one size fits all, so ilink offers integration options that allow customers using both ShoreTel and Microsoft products in their UC deployment to individually mix and match features of both products. This enables end users to continue using Microsoft Lync, while taking advantage of the rich functionality in the ShoreTel UC system.