The Future Is Here—Hybrid Communications Platforms

Applications like email, business process apps, and storage. Virtual phone systems

  delivered completely via the cloud, like ShoreTel Connect CLOUD, are growing rapidly year-over-year as businesses recognize the time and money saved when application upgrades, maintenance, and end-user support are handled by the service provider, not by internal IT staff.

 

Reduce Capital Expenses While Leveraging Current Investments

As a visionary provider of IP PBX phone systems and unified communications applications, ShoreTel sees the future of communications architecture as combining the best of two delivery methods: a hybrid cloud communications platform that delivers the resiliency, control and availability of an on-site “hardware-based” phone system with the immediacy, ease and flexibility of virtual PBX applications delivered from the cloud.

One hybrid deployment model currently available from ShoreTel boosts worker productivity by giving them immediate access to new applications-as-a-service delivered via the cloud. New applications streamline voice messaging by transcribing audio messages into text, and integrate faxing services into the digital communications workflow. By deploying these applications via the cloud, you can leverage your investment in a ShoreTel Connect ONSITE system by adding new phone system functionality with no additional phone system capital expense. There’s no hardware to install, no truck rolls for service implementation, and no upgrades to manage.  And Hybrid solutions are available across your entire enterprise, no matter how many locations you serve.

One hybrid deployment model currently available from ShoreTel boosts worker productivity by giving them immediate access to new applications-as-a-service delivered via the cloud.

Staying Secure in the cloud

Hybrid communications solutions that serve applications from the cloud are new to many IT managers. ShoreTel understands the concerns many enterprises with in-house solutions may have about opening data up to the cloud. With ShoreTel Connect, potential security and privacy concerns can be addressed through superior system design and network operations.  A key example: communications between premises and the ShoreTel cloud occur over an HTTPS connection and email.

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